Branch Assistant

Are you looking for an opportunity to build a rewarding career within the building supplies industry? We are seeking a motivated and customer-focused Branch Assistant to support the day-to-day operations of a busy branch environment. This varied role combines customer service, warehouse operations, stock management, sales support, and order fulfilment. The successful candidate will play a key role in ensuring customers receive an excellent experience while helping maintain efficient branch operations, accurate stock control, and high standards of presentation throughout the site. Duties & Responsibilities Prepare, pack, label, and dispatch customer orders accurately and efficiently. Support vehicle loading activities and help ensure stock is transported safely and securely. Maintain high standards of warehouse, trade counter, and branch cleanliness. Provide excellent customer service in person, over the telephone, and through account management activities. Assist customers with enquiries, product availability, alternative product recommendations, and order updates. Support cash handling processes, daily banking activities, and account monitoring procedures. Promote products, special offers, and new product ranges to customers while contributing to branch sales objectives. Assist with stock replenishment, stock accuracy, stock storage, and general warehouse management activities. Education & Skills Required Previous experience in a customer service, retail, warehouse, trade counter, or branch environment would be advantageous. Excellent organisational and time-management skills. Strong communication and interpersonal abilities. Professional, positive, and customer-focused approach. Good numerical skills and attention to detail. Ability to work effectively as part of a team and contribute to shared objectives. Working hours: 7.40am - 4.40pm (mon-fri), 40 mins lunch break Alternating Saturday mornings (paid as overtime) 28 days annual leave, rising with service to a maximum 33 (additional holiday purchase scheme) Healthshield Cashback plan. If you have the skills, enthusiasm, and commitment to succeed in a fast-paced branch environment, we would love to hear from you. Apply today and take the next step in your career within the building supplies sector