Stock Control & Quality Coordinator (UK & India)

London (Office-based) | Full-time

Reporting to: COO

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We are looking for a structured and hands-on Stock Control & Quality Coordinator to oversee stock accuracy, quality control, and operational workflows across the UK and India.

This role is focused on control, coordination, and process ownership — not doing everything, but ensuring everything is done properly, on time, and to standard.

You will work closely with Dispatch, Buying, and the India team to bring visibility, structure, and accountability to operations.

Stock Control & Inventory Oversight

• Oversee stock accuracy and movement across UK and India
• Ensure all stock is properly tracked, organised, and traceable
• Monitor and resolve discrepancies

Quality Control Coordination

• Ensure QC processes are followed for diamonds and jewellery
• Supervise QC execution in India
• Maintain consistency and standards across teams

Workflow & Operations Control

• Coordinate daily operational workflows (stock, shipments, returns)
• Ensure priorities are clear and tasks are completed on time
• Act as a central point of coordination between teams

India Coordination

• Work closely with India team to ensure stock checks and QC are done properly
• Ensure reporting is consistent and issues are escalated quickly

Returns & Shipment Oversight

• Oversee supplier returns and ensure processes are followed
• Ensure shipments are properly checked and compliant

Process & Reporting xwzovoh

• Maintain clear processes and improve where needed
• Track key operational KPIs (errors, delays, stock accuracy)
• Support implementation of Zoho and future systems
  

• Strong organisational skills and attention to detail
• Process-driven mindset
• Ability to coordinate across teams
• Proactive and solution-oriented
• Comfortable taking ownership and enforcing structure
• Mandatory: at least 2 years experience in diamonds and jewellery (stock, QC, or operations)