Customer Care Coordinator

Customer Care Coordinator – Temp Role Competitive Hourly Rate Monday – Friday Immediate Start Available COINS experience preferred We are currently recruiting for an experienced Customer Care Coordinator to join a busy and fast-paced team on a temporary basis with an immediate start available. This is a fantastic opportunity for someone with strong customer service and administration experience who enjoys working in a professional environment and managing customer queries through to resolution. Duties will include: • Handling incoming customer queries via phone and email • Coordinating maintenance and remedial works • Liaising with contractors, suppliers and internal departments • Updating customer records and maintaining accurate documentation • Scheduling appointments and tracking progress of outstanding works • Ensuring excellent customer service is delivered at all times The ideal candidate will have: • Previous customer care or coordinator experience • Strong administrative and organisational skills • Excellent communication skills • Ability to prioritise workload in a busy environment • COINS system experience preferred This is a temporary role requiring an immediate start, so candidates must be available immediately or at short notice. To apply, please send your CV today. Harris Lord is acting as an Employment Business in relation to this role