About the role
We are a dynamic creative agency looking for an experienced Print Production & Account Manager to join our team in Harborne. This is a fast-paced, dual-focused role where you will act as the vital bridge between our clients and our trusted print supply chain. You will be responsible for translating client briefs into high-quality physical assets, estimating and purchasing print competitively, and managing trade suppliers to ensure flawless execution and on-time delivery.
Key Responsibilities
- Client Management: Act as the primary point of contact for clients on all print projects, managing expectations, providing technical advice, and delivering exceptional customer service.
- Print Buying & Procurement: Estimate, quote, and source print, POS, and packaging materials from trade suppliers, negotiating the best rates without compromising quality.
- Production Management: Oversee jobs from initial brief to final delivery, ensuring artwork is print-ready and production schedules are strictly met.
- Supplier Relations: Maintain and build relationships with a robust roster of print suppliers, continuously evaluating performance and quality control.
- Budget Tracking: Manage project margins, track costs, and ensure all print jobs remain profitable.
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