Temporary Customer Success Specialist

Temporary Customer Success Specialist - Immediate Start

Location: Central LondonDaily rate: £115.38 per day + holiday accrualJob Type: Monday - Friday office basedHours: Various shifts between 8:00am and 8:00pm. Flexibility to work across these hours is required.Duration: 3 Months (with possibility to extend)

Looking for a role where you can genuinely make a difference to people's lives?This is more than customer service. You'll support people through important, often emotional decisions, providing clarity, reassurance, and expert guidance when they need it most.

Joining a fast-growing, purpose-driven tech business, you'll own the full customer journey from first conversation to completion. You'll combine empathy with commercial awareness to help customers make confident decisions.

What You'll Do

• Support customers via phone, email, and chat
• Lead consultative, human conversations (no scripts)
• Guide decisions with empathy and commercial awareness
• Own the end-to-end customer journey
• Deliver against targets for conversion and satisfaction
• Help improve the customer experience as you go

What We're Looking For

• A natural communicator who builds trust quickly
• E...