About the role
Job Description Accounts Receivable Assistant
Location: Darlington (hybrid) - 3 days per week, during initial training it may be required to work onsite more
6 months contract - Assignment extension is possible, candidates with the right skillset may be converted to a permanent contract.
37.5 hours per week
~ In this role you'll be interacting via telephone and e-mail with internal and external customers.
~ General admin tasks will also be your responsibility.
~1 - 2 years of experience in a similar role is preferred.
~ Good knowledge of Excel is required.
~ Knowledge of French would be a very big plus but is not mandatory.
Skills and Responsibilities
To work with a high volume of internal and external customers over the telephone and via e mail using standardized customer collection processes.
Prepare reports and information to show the progress and the status of each customer.
Work closely with the Marketing and Sales teams as appropriate to resolve any Accounts Receivable issues and to build open and honest partnerships.
Works cross-functionally and/or with multiple Business Units and customers to identify potential problems and potential solutions.
Fully participating in continual improvement projects related to Accounts Receivable processes.
Working as a key part of a multi-skilled team.
Skills
Manages European Ledgers
Follows Standard Customers collection strategy
Experience of working in a client focused role using the telephone and e-mail.
Experience of MS Office including intermediate Excel skills.
Strong communication skills (both verbal and written) to establish strong customer relationships.
Ability to prioritize work effectively.
Minimum of 5 GCSEs including A* - C grade Math and English (or equivalent) or NVQ Level 3 in Business Administration.
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