IT Service Delivery Lead — Hybrid & Customer Success

Quorum

ScreenedHybrid

City of Edinburgh, Scotland

Posted 2 days ago

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About the role

Quorum is seeking an IT Service Delivery Manager in Edinburgh to own client portfolios within a fast-paced managed services environment. You’ll ensure services meet the highest standards while identifying opportunities to add value and strengthen relationships.

You will lead reviews with senior stakeholders, drive continual service improvement, and coordinate incidents and post-incident reviews. This role demands strong communication, organisation, and a track record of successful client

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