Branch Manager

Depot Branch Manager – Newbury

£34,000 - £36,500 per annum
Competitive Salary + Monthly Bonus Scheme
Full-Time, Permanent
Monday to Friday
Benefits: 25 Days Annual Leave + Bank Holidays | Christmas Shutdown | Pension | Career Progression

This is a fantastic opportunity for an ambitious and results focused leader to take ownership of a brand new operation, build and develop a high performing team, and play a pivotal role in establishing a successful and profitable branch.

The Role

As Branch Manager, you will take full responsibility for the day-to-day management, commercial performance and operational success of the new branch.

You will be instrumental in establishing the branch, developing its customer base, leading the team and ensuring the highest standards of operational efficiency, customer service and health and safety.

This is a varied and rewarding leadership position requiring someone who can balance strategic commercial objectives with the practical demands of running a successful branch.

Key Responsibilities

Take full ownership of the branch, providing clear direction, leadership and accountability.

Establish a positive, professional and results-driven working environment.

Manage staff performance, productivity and ongoing development.

Lead by example, maintaining a visible and hands-on approach to branch operations.

Encourage teamwork, accountability and continuous improvement.

Sales, Business Development & Profitability

Drive branch sales, revenue and profitability in line with business objectives.

Identify and develop new business opportunities within the local market.

Build and maintain strong relationships with existing and prospective customers.

Increase branch footfall, customer engagement and repeat business.

Work closely with field sales colleagues to maximise commercial opportunities.

Monitor branch performance and identify opportunities to improve sales and margins.

Develop and implement effective commercial strategies to support sustainable growth.

Take responsibility for achieving branch targets and key performance indicators.

Branch Operations & Stock Management

Oversee the efficient and effective day-to-day operation of the branch.

Manage stock levels, purchasing, goods receiving and inventory control.

Ensure stock availability is aligned with customer demand and operational requirements.

Coordinate branch resources to ensure customer orders and deliveries are completed efficiently.

Maintain accurate operational records, documentation and reporting.

Monitor and control operational expenditure, including overtime, transport and associated costs.

Identify opportunities to streamline processes, improve efficiency and reduce unnecessary expenditure.

Ensure company assets, equipment and premises are maintained and protected.

Customer Service & Relationship Management

Ensure consistently high standards of customer service across all areas of the branch.

Build long-term relationships with key customers, suppliers and business partners.

Handle customer enquiries, concerns and escalations professionally and effectively.

Promote a customer-first culture throughout the branch.

Develop a strong local reputation for reliability, service and professionalism.

Health, Safety & Compliance

Take responsibility for maintaining a safe and compliant working environment.

Ensure all branch activities comply with relevant health and safety legislation.

Implement and maintain company policies, procedures and operational standards.

Promote a proactive approach to risk management and accident prevention.

Maintain high standards of site security, housekeeping and operational compliance.

Essential Skills & Experience

We are looking for a commercially minded leader with the confidence, experience and determination to establish and grow a successful branch operation.

The ideal candidate will demonstrate:

Previous management or supervisory experience within a trade, merchanting, wholesale, distribution or similar operational environment.

Proven ability to lead, motivate and develop a successful team.

Strong commercial awareness with a clear understanding of sales, profitability and margin management.

Experience managing branch operations, stock control, purchasing and operational processes.

A track record of developing customer relationships and identifying new business opportunities.

Excellent organisational, planning and problem-solving abilities.

Confidence in managing operational budgets, costs and business performance.

Strong communication, negotiation and interpersonal skills.

A sound understanding of health and safety requirements within a branch, warehouse or distribution environment.

The ability to make informed commercial decisions and take accountability for results.

A proactive, adaptable and hands-on leadership style.

The drive and ambition to develop a new branch into a successful and profitable operation.

Highly Desirable Experience

Applications would be particularly welcomed from candidates with:

Previous experience as a Branch Manager, Assistant Branch Manager, Depot Manager or Operations Manager.

A background in builders’ merchants, construction supplies, trade distribution, civils or related industries.

Experience opening, establishing or growing a new branch or operational site.

An established network of trade contacts or strong knowledge of the local commercial market.

Demonstrable success in increasing sales, improving profitability or growing an existing customer base.

Experience working closely with external sales teams and developing business-to-business relationships.

A proven ability to balance commercial growth with effective operational management.

Salary & Benefits

Our client recognises the importance of attracting and retaining talented leaders and offers a competitive package alongside genuine long-term career opportunities.

* Competitive annual salary, reflective of experience.

* Monthly performance-related bonus scheme.

* Option to purchase up to an additional week’s annual leave.

* Contributory pension scheme.

* Comprehensive training and ongoing operational support.

* Genuine career development and progression opportunities.

* The stability of an established and financially secure business.

* A supportive and collaborative management structure.

* The opportunity to lead a completely new branch and influence its future success.

Why This Opportunity Stands Out

This is not simply an opportunity to manage an existing branch. It is a chance to build something from the beginning.

As Branch Manager, you will have the opportunity to:

Make your mark: Take ownership of a brand-new branch and play a central role in shaping its future.

Build your team: Establish and develop a motivated, capable and successful workforce.

Drive commercial success: Develop the local customer base, increase market presence and deliver profitable growth.

Influence operations: Implement effective processes and establish high operational standards from day one.

Benefit from established support: Enjoy the backing, resources and expertise of a successful and expanding organisation.

Develop your career: Take on a high-profile leadership position with genuine opportunities for long-term progression.

This role would suit an experienced Branch Manager seeking a fresh challenge or an ambitious Assistant Branch Manager who is ready to step into a position with greater responsibility, autonomy and commercial influence.

Ready to Take the Next Step in Your Career?

If you are an ambitious, commercially focused leader with a strong operational background and a passion for developing people, building customer relationships and delivering results, we would love to hear from you.

Apply today to find out more about this exciting Branch Manager opportunity in Newbury