About the role
Competitive Salary | Derby - Hybrid | Contract
We are partnering with a leading technology and managed services organisation that is continuing to invest heavily in its ServiceNow platform and digital transformation capabilities. As part of this growth, they are looking to appoint an experienced ServiceNow Developer on a contract basis, to play a key role in designing, developing, and enhancing enterprise-scale ServiceNow solutions.
This is an excellent opportunity to join a business delivering complex operational and customer-facing services across a variety of sectors. The successful candidate will work on challenging projects spanning service management, customer operations, field services, asset management, workflow automation, and platform integrations.
Required Skills & Experience
Extensive hands-on ServiceNow development and configuration experience
Experience delivering solutions across multiple ServiceNow modules, including:
IT Service Management (ITSM)
Customer Service Management (CSM)
Field Service Management (FSM)
Enterprise Asset Management (EAM)
Strategic Portfolio Management (SPM)
Strong JavaScript development skills within the ServiceNow platform
Proven experience with:
Glide API
Flow Designer
IntegrationHub
REST APIs
JSON and XML payloads
Import Sets and Transform Maps
Service Portal and UI Builder
Workspace development
Notifications and email scripting
Experience designing scalable workflows and automation solutions
Good understanding of ITIL processes and service management best practices
Experience integrating ServiceNow with external platforms and third-party systems
Strong troubleshooting and problem-solving capabilities
Excellent communication and stakeholder management skills
Previous customer-facing experience
Essential Certifications
Applicants must hold:
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
If you have the experience we are looking for and you think you will succeed within this industry and role, apply today
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