Operations Team Manager

Job Title: Operations Team Manager Location: Exeter Salary: £36,000 - £40,000 DOE + Uncapped Bonus Hours: Full Time, Office Based Key Benefits Include: 27 days holiday plus bank holidays Additional paid leave and long-service rewards Private healthcare and dental cover 24/7 GP access and wellbeing support Enhanced pension contributions Electric vehicle, cycle-to-work and technology schemes Quarterly reward and recognition opportunities About the Role: An exciting opportunity has arisen for an experienced Operations Team Manager to join a growing organisation based in Exeter. This position is ideal for a motivated people leader who enjoys driving performance, developing teams and creating a positive working culture. You will be responsible for leading an established team, monitoring performance, supporting continuous improvement initiatives and ensuring operational objectives are achieved. Working closely with stakeholders across the business, you will play a key role in developing people, improving processes and contributing to long-term business success. This is a varied and rewarding opportunity for a hands-on manager who enjoys balancing people leadership with commercial awareness. Key Responsibilities: Lead, coach and develop a high-performing operational team. Create a culture of accountability, collaboration and continuous improvement. Drive performance against key business objectives and targets. Monitor team performance and identify opportunities for improvement. Support the development and progression of team members through regular coaching and feedback. Build strong working relationships with internal and external stakeholders. Analyse performance data and implement improvement initiatives. Identify opportunities to increase efficiency, productivity and overall team performance. Support change initiatives and encourage best practice across the team. Work collaboratively with wider departments to achieve business goals. Ensure high standards of service and operational excellence are consistently maintained. About You: Essential Previous people management or team leadership experience. Strong communication and relationship-building skills. Experience managing performance and driving results. Commercial awareness and a proactive approach to problem-solving. Experience working with KPIs, targets or performance metrics. Confidence to make decisions and take ownership. Ability to motivate, influence and develop others. Strong organisational and prioritisation skills.Desirable Experience leading teams within a fast-paced environment. Exposure to operational, customer-focused or service-based environments. Experience implementing process improvements and efficiencies. Experience working with senior stakeholders. Understanding of commercial performance and business growth objectives.Personal Attributes Confident, credible and professional. Strong leadership and coaching skills. Commercially minded and results-focused. Adaptable and resilient. Positive and solutions-oriented. Excellent relationship-building abilities. Motivated by developing people and improving performance. Committed to continuous improvement and operational excellence. Ready to Make an Impact? If you're an experienced leader looking for an opportunity to make a real difference, develop a successful team and play a key role within a growing business, we'd love to hear from you. This is a fantastic opportunity to join an organisation that values its people, rewards success and offers genuine opportunities for career progression. How to Apply: Please apply online or send your CV to (url removed). To discuss this opportunity prior to application, please call and speak to Georgia on (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website