IT Service Desk Shift Lead — Hybrid & Impactful
Douglas, Middle
Posted 2 days ago
About the role
The Isle of Man Government is seeking a Service Desk Shift Leader to coordinate the day‑to‑day operation of the IT Service Desk, lead a team of Service Desk Analysts and ensure high‑quality IT support across government departments.
You’ll act as the first point of escalation, manage competing priorities in a fast paced environment and contribute to continuous service improvements while working a flexible hybrid schedule.
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