Senior Customer Journey Performance Lead - Business Banking

Nationwide

ScreenedHybrid

Glasgow, Scotland

Posted 5 days ago

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About the role

Nationwide is seeking a Senior Manager – Customer Journey Performance to lead performance measurement and improvement for Business Banking customer journeys in Glasgow. The role involves analyzing data and customer insights to enhance the customer experience across various channels.

Applicants should have a strong background in analytical disciplines and experience in banking performance measurement. The position offers a hybrid working model, competitive benefits including private medical insurance, and a performance-related bonus.

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