Programme Officer

Programme Officer

Position Details:

• Contract Type: Temporary. Contract Length: 5 weeks Monday - Friday 35 hours per week
• Hourly rate: £19.00

Role Overview:
As the Programme Officer, the successful candidate will serve as the first point of contact for students and academic staff, providing comprehensive support for teaching and teaching-related activities. This role is ideal for individuals looking to kickstart or advance their career in Higher Education administration.

Key Responsibilities:

• Deliver high-quality support for student lifecycle processes, from pre-enrolment to graduation and beyond.
• Handle student and academic inquiries face-to-face, via phone, and electronically, ensuring timely and accurate responses.
• Assist in student assessment processes, adhering to university deadlines and regulations.
• Support quality assurance and accreditation requirements for relevant programmes.
• Contribute to the development and improvement of programmes and processes based on user feedback.
• Maintain accurate student records and ensure compliance with data protection regulations.
• Foster a positive, inclusive environment that promotes equality and diversity.

Ideal Candidate: