Strategic Service Delivery Leader | SLA & KPI Excellence

Onyx-Conseil

Screened

Glasgow, Scotland

Posted 5 days ago

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About the role

CGI, based in Glasgow, seeks a Service Delivery Manager to lead performance and continuous improvement of key application services. You will drive service excellence, manage risk, and ensure compliance with SLAs and KPIs across multiple operational services.

You will join a collaborative, supportive environment, take ownership of outcomes, and shape delivery to provide resilient, high‑quality solutions for clients, with UK security clearance eligibility required.

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