About the role
OverviewPeople. Initiative. Pride. We see more than just service.HR AdvisorLocation: Baltic Works, South Shore Road, Gateshead, NE8 3AEWorking hours: Full time Flexible working: Hybrid working available - travel required across England. Robertson Facilities Management (RFM) provides hard and soft FM services, grounds maintenance and energy services for single and multi-site locations throughout the UK. We work across sectors including education, healthcare, emergency services and commercial, assuring our customers of high-quality, best value and a sustainable approach.RFM has grown significantly since its inception in 1999, with a turnover of 181m for FY2025 and employs more than 1500 people. We are now on a growth trajectory, with ambitious plans to grow the business to 300m turnover by 2030. Our plans for growth require RFM to ‘make the market’, and to be at the forefront of high value opportunities in the FM marketplace.Your new roleWhat you’ll do: As an HR Advisor with Robertson Facilities Management, you’ll work as part of a small, dedicated team to provide an efficient and friendly HR service to your relevant business area(s). Our stakeholders vary across several sites and client contracts, so no two days will be the same as you directly support our people and people leaders.Key responsibilities:Deliver an effective HR service to assigned business areas, supporting People Leaders to understand and implement policies and procedures in line with best practice in people managementBuild effective working relationships with internal stakeholdersLiaise closely with business leaders and managers to monitor HR practices, ensure compliance, and provide professional advice and guidanceSupport the delivery of projects aligned to the People Strategy and Plan to help move the HR agenda forwardSupport the development and implementation of HR policies and processes, including, but not limited to, disciplinary and grievance, performance management, absence management, redundancy, TUPE and onboardingRepresent the HR department at relevant business meetingsWork in partnership with the L&D Advisor to ensure People Leaders receive appropriate support and guidance across all aspects of the RFM employee lifecycleProvide effective employee relations case management across the region, supporting People Leaders with sensitive and confidential matters including attendance, performance management, grievance, disciplinary, restructures, redundancies and re-evaluation of posts, in line with policies, procedures and best practiceManage maternity, paternity, adoption and flexible working requests for RFM business unitsSupport the wider RFM HR Team with TUPE programmes, including preparation, consultation and ensuring the relevant legislation is complied with, both at bid stage and throughout the process. Work with trade unions and contract partners as appropriate at all stages of the processAdvise on changes to employees’ terms and conditions, maintain People Platform records, and notify the relevant departments of any changesContribute to operational reports on topics such as employee engagement, sickness absence and turnover, analysing trends and highlighting improvement opportunities to the HR Business Partner and SLTEnsure DBS/PVG checks are completed where required and that a database is maintained, outlining DBS/PVG numbers and expiry dates. Complete risk assessments where appropriate, escalating areas of risk accordingly. Advise managers on the correct DBS/PVG process and requirements, ensuring renewals are completed in a timely mannerRespond to requests for information from Bid Teams across Robertson Group companiesWho we’re looking for:Previous experience in a HR advisory role is essentialHR Degree or equivalentMember of the Chartered Institute of Personnel and Development, or willing to work towards membershipPlanning/prioritising and time-management skillsExcellent communication and interpersonal skillsExcellent negotiating and mediation skills with the ability to cope under pressureFull UK driving licence and willingness to travelTUPE experience would be advantageousFull UK Driving Licence and a willingness to travel within North England is required. What's in it for meWorking the Robertson Way Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means… We listen Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard. We are professional Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver. We take responsibility Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters. We are determined to succeed Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit. We are one team We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson. What’s in it for you?In addition to the competitive annual salary, we offer a wide range of rewards and benefits including:Car allowance 33 days annual leave (pro rata to part time) Private Healthcare Private pensionLife assuranceCycle to Work schemeRewards platform for discounts with retailers, supermarkets, restaurants and moreAnnual flu vaccineFree Health & Wellbeing adviceWhen it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves. Apply now If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you. Job SummaryJob ID: # of Openings: 1Category: Human Resources
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