Senior Support Worker – Complex Care

We are recruiting experienced Senior Support Workers to provide high-quality, person-centred support to individuals with complex needs, including learning disabilities, autism, acquired brain injuries, mental health needs and behaviours that challenge.

This role combines direct care with supporting colleagues, maintaining safe staffing arrangements and ensuring that individual care plans and behavioural support strategies are followed consistently.

Candidates should be confident managing challenging situations, supporting individuals with high levels of need and helping colleagues deliver safe, consistent care.

Key Responsibilities

• Provide direct support to individuals with complex needs and behaviours that challenge.
• Guide and support Support Workers during shifts.
• Work within enhanced staffing arrangements, including 3:1, 4:1 and 5:1 support packages.
• Recognise behavioural triggers and implement preventative and de-escalation strategies.
• Support safe responses to physical aggression, behavioural escalation and other high-risk situations.
• Follow individual care plans, Positive Behaviour Support (PBS) plans and risk assessments.
• Ensure physical interventions are used only when authorised, necessary, proportionate and undertaken by appropriately trained staff.
• Maintain accurate care records, behavioural observations and inc...