Duty Manager

Duty Manager Secure Childrens Residential Services Location: Bishopbriggs, East Dunbartonshire Contract: Permanent (37.5 hours per week) Salary: £43,736 - £48,691 (depending on experience and qualifications) Overview We are recruiting for an experienced Duty Manager to lead the day-to-day operation of a secure residential care service for children and young people. This role carries full operational oversight while on shift, so experience in residential or secure care is essential. You will ensure a safe, nurturing, and trauma-informed environment, supporting both young people and staff. Key Responsibilities Provide visible leadership and oversee daily service operations Take full operational responsibility during shifts, including incident response Ensure compliance with legislation, standards, and safeguarding requirements Supervise and support staff, promoting reflective practice and development Manage rotas and resources to maintain continuity of care Maintain accurate records and work collaboratively with partners and agencies About You Mandatory managerial experience in residential or secure care Proven leadership experience with operational responsibility Strong understanding of trauma-informed practice and safeguarding Calm, resilient, and confident in decision-making Excellent communication and team leadership skills Requirements SVQ 3 Social Services - Children and Young People (or equivalent) is essential. Willingness to work towards further qualifications (SCQF Level 9 / SVQ4) Full UK driving licence How to Apply: If this role sounds like the perfect fit for you, please click "Apply". Alternatively, for more information and a detailed job description, contact Sean Carruthers at 21 Health and Social Care. About: 21 Health and Social Care are a recruitment agency offering a variety of employment positions within the Health, Social Care, Voluntary and Social Work sectors across Scotland. With over 20 years experience working within the Scottish Market we have some of the best opportunities on the market coupled with unrivalled ongoing support and advice throughout your journey with us. 21 HSC is operated by Qualified Social Workers and Social Care professionals and is a registered employer with the SSSC. 21 HSC Limited is an equal opportunities employer.c272c101-f45c-4783-b4a0-50ad222b87c0