Independent Living Partner - Join our Team!

Your new role

Are you friendly, highly motivated, and flexible? Do you have excellent customer service skills and go above and beyond for your customers? If so, we'd love to hear from enthusiastic professionals who have a genuine passion for doing a job well and making a real difference in people’s lives. We’re always on the lookout for Independent Living Partners across Hampshire, Berkshire, London and Somerset, and we’re confident there will be plenty of opportunities for you here at Abri.

Our Independent Living Partners act as the first point of contact for customers living in our Independent Living schemes, which are designed for adults aged 55 and over. They play a key role in ensuring our housing‑related services are delivered to a high standard. The role is varied, ranging from completing tasks to ensure our schemes are safe, secure and compliant, to checking in on customer wellbeing, dealing with tenancy matters, and hosting community catch‑ups to bring customers together. No two days are the same when you work in our communities. Working directly within our Independent Living schemes, you’ll play an integral role in building trusted, meaningful connections with our customers.

We are looking for people who have excellent communication skills, hold a full driver’s licence and have access to their own vehicle, are flexible with travel requirements, and can demonstrate a good understanding of the needs of older people—most importantly, promoting their independence.

Responsibilities

• Act as the first point of contact for customers in Independent Living schemes.
• Ensure schemes are safe, secure and compliant.
• Check in on customer wellbeing and handle tenancy matters.
• Host community catch‑ups to bring customers together.
• Build trusted, meaningful connections with customers.

Qualifications

• Excellent communication skills.
• Full driver’s licence and access to own vehicle.
• Flexibility with travel across Hampshire, Berkshire, London and Somerset.
• Understanding of the needs of older people and commitment to promoting their independence.

Benefits

• 28 days holiday + the opportunity to buy and sell holiday.
• Generous pension scheme with contributions up to 10%.
• Money off high‑street and online retailers.
• Life assurance of 5x your annual salary.
• Generous parental and family leave.
• Health and wellbeing packages.
• Electric car scheme.
• Personal development opportunities.
• Colleague recognition scheme.
• Flexible working.
• Free eye tests.
• Cycle to Work scheme.