Head of Customer Success & Experience (B2B Growth)

Genuit Group, based in Stonehouse, is searching for a Head of Customer Success to lead and develop customer-facing operations across Adey and Surestop. This position focuses on creating a unified strategy to ensure outstanding customer service and enhance the customer journey.

The ideal candidate will have proven leadership experience, strong communication skills, and a solid understanding of customer success strategies. Benefits include private health scheme, life assurance, and a pension contribution up to 8%.