Operations Manager (marine)

Position: Marine Operations Manager Location: Thornham Marina, Emsworth, Hampshire Rate/Salary: Competitive (DOE) + Benefits Type: Permanent HSB Technical Ltd is a leading specialist recruiter across the Power & Propulsion, Shipbuilding, Shipping & Energy, and Aerospace sectors. We connect skilled professionals with reputable clients in the UK and internationally. Visit our website or LinkedIn to learn more. Typically this person will: Be an experienced operational leader with a background in marina management, boatyard operations or a comparable operational environment. You will be commercially aware, financially astute and passionate about delivering outstanding customer service while leading from the front. This is a hands-on role where you will be responsible for the day-to-day operation, safety and profitability of a busy marina and boatyard, working closely with both operational and commercial teams to deliver an exceptional customer experience. Key Responsibilities of the Marine Operations Manager: * Lead the safe and efficient day-to-day operation of the marina and boatyard. * Plan and coordinate lifting, launching, recovery, boat movements and winter storage operations. * Maximise operational capacity while maintaining the highest safety standards. * Lead daily planning meetings, toolbox talks and allocate labour and resources effectively. * Manage the operational job card system and monitor productivity and KPIs. * Provide line management, coaching and development for the Yard Manager and operational team. * Manage recruitment, inductions, performance reviews, attendance and employee development. * Lead Health & Safety across all operational activities, ensuring compliance with company policies and legislation. * Complete site inspections, risk assessments and investigate incidents and near misses. * Work closely with commercial, finance and procurement teams to ensure services sold are delivered efficiently and profitably. * Drive continuous improvement across operational procedures, systems and service delivery. * Act as the visible operational lead for customers, resolving issues professionally and maintaining the standards expected of a premium marina. * Support budgeting, purchasing and cost control to maximise business performance. Essential Skills & Qualifications: * Significant experience within a marina, boatyard or similar operational environment. * Previous experience leading and developing operational teams. * Strong planning, organisational and problem-solving skills. * Commercial awareness with previous budget and/or P&L responsibility. * Excellent communication and customer service skills. * Experience managing Health & Safety in an operational environment. * Full UK Driving Licence. * Passion for the marine industry and boating. Desirable: * Boat hoist, lifting or heavy plant operating experience. * LOLER awareness. * IOSH Managing Safely qualification. * RYA or other relevant marine qualifications. * Technical or engineering background. * Experience improving operational systems and driving continuous improvement. This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role