IT System Administrator

Are you a hands-on IT professional who enjoys solving problems, supporting users, and maintaining critical infrastructure? We're looking for a proactive System Administrator to join our IT team and play a key role in delivering reliable, high-quality support across a busy and innovative manufacturing environment. This is an excellent opportunity to build on your systems administration experience while working with modern infrastructure, business-critical applications, and a collaborative IT team that values continuous improvement and professional development. What You'll Be Doing • Providing 1st and 2nd line support for users across the business. • Managing and resolving incidents through the IT Service Desk. • Supporting Windows servers, desktop and laptop environments. • Maintaining and improving core IT infrastructure, virtual environments, storage platforms, and backup solutions. • Configuring and supporting business-critical applications and services. • Managing user onboarding and offboarding, including device deployment and access management. • Assisting with infrastructure upgrades, system enhancements, and IT projects. • Providing occasional on-site support to a second UK location. What We're Looking For • Experience in a Systems Administrator or IT Infrastructure Support role. • Strong knowledge of Windows server and endpoint environments. • Experience supporting virtualised infrastructure, storage, and backup solutions such as Veeam. • Excellent troubleshooting and problem-solving skills. • Strong communication skills with the ability to support users at all levels. • A proactive mindset with the ability to prioritise workloads and work independently. • Desirable Experience • Supporting manufacturing or engineering environments. • Experience with MRP, PLM, shop floor systems, or similar business applications. • Exposure to applications such as WinMan, DDM, or Sunrise