Enterprise Product Support Engineer

Proofpoint

ScreenedHybrid

Belfast City District, Northern Ireland

Posted 3 days ago

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About the role

Proofpoint is seeking a Product Support Engineer for our enterprise‑level products. You’ll provide expert technical support to administrators and partners, handle complex escalations, and communicate effectively to resolve issues in a fast‑paced environment.

The role focuses on 1pm–10pm shifts with a competitive salary and benefits, and a hybrid working arrangement. Experience with email administration, security, and customer‑facing technical support is highly valued.

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