Compliance Manager Hospitality

The opportunity\n Delaware North UK is hiring a casual Profit Protection Compliance Manager to join our team at Stadium of Light in Sunderland, Tyne and Wear. As a Profit Protection Compliance Manager, you will be analysing and investigating stock and revenue discrepancies, supporting profit protection and risk administration, and collaborating with the Profit Protection and operations teams on event days. If you are the determined, data-driven, and focused Loss Prevention Manager we are looking for, ready to use your operational excellence to drive great guest focus and experiences, take a shot at your new job with us. Competitive weekly pay \n Casual shifts, including evenings and weekends flexibly working part-time for the biggest events and match days, with opportunities to pick up extra shifts that suit your lifestyle \n Experience working major sporting events and concerts, including The Lads at Sunderland A.F.C. Deliver the Profit Protection and Compliance event day agenda and associated work activities \n Carry out event day revenue and stock variance investigations, conducting kiosk, bar, and team observations to monitor performance \n Carry out team member assessment audits within the Team Leader training program, providing feedback on performance and training, making recommendation to the Team Leader and wider full-time management to drive improvement \n Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all team members are working in a safe and secure environment \n \Experience in profit protection or related field; no degree required \n Experience in assessment and investigation analysis \n Ability to accurately collect and analyse data and statistics \n Ability to travel to support our stadium locations, if required \n \n \n Delaware North has provided hospitality services at the Stadium of Light since 2025. Home to Sunderland Association Football Club, this 49,000 red and white seater stadium hosts Premier League football, international sports, concerts, meetings, and events. There’s always something exciting to be part of from matchdays to concerts like Take That, P!nk, Spice Girls, and Beyoncé.  \n \n \n Our business is all about people, and that includes you. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. \n Together, we’re shaping the future of hospitality — come grow with us! \