French & German-Speaking Customer Service Advisor

French & German-Speaking Customer Service Advisor, North Manchester Based. Monday to Friday, 36.5 hours per week – with an early Friday Finish. Responsibilities * Manage incoming calls and emails from French and German-speaking customers and Sales Managers * Respond to website and inbox queries professionally and efficiently * Process orders from French and German-speaking countries * Support order processing for other markets during busy periods * Book pallets and parcels via courier systems when required * Collaborate with internal departments on occasional tasks and projects Essentials * Minimum 3 years’ experience in an Export/ Customer Service role, with familiarity exporting products * Fluent in both French and German (written and spoken) * Excellent time management and communication skills * Working knowledge of Dynamics 365, CRM systems, or SAP will prove a strong advantage *Excellent Company Benefits package including competitive holiday allowance, product discounts and free onsite parking* Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on linkedin for updates, recruitment information, new vacancies and more