Shift Supervisor

Key Responsibilities

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

1. Beverage Preparation & Quality Control

• Oversee beverage preparation during assigned shifts.
• Ensure all drinks are prepared according to brand recipes and standards.
• Monitor drink quality, presentation, and preparation efficiency.
• Maintain consistency in beverage preparation and service standards.

1. Shift Operations Management

• Coordinate staff duties and workflow during shifts.
• Allocate team members to stations to maintain service efficiency during busy periods.
• Support training and on-the-job coaching for new team members.
• Report operational updates or issues to the Store Manager.

1. Food Safety & Hygiene

• Ensure compliance with food safety and hygiene regulations.
• Maintain a clean and organized beverage preparation area.
• Ensure proper storage, labeling, and rotation of ingredients.

1. Stock & Ingredient Management

• Assist in managing beverage ingredient inventory such as tea, milk, and toppings.
• Monitor ingredient usage and reduce waste.
• Ensure adequate preparation before service periods.

Requirements

• Previous experience in a bubble tea shop, café, or hospitality environment.
• Experience supervising or coordinating a team is preferred.
• Knowledge of beverage preparation processes.
• Strong customer service and teamwork skills.
• Level 2 UK Food Hygiene Certificate (or above) preferred.
• Strong communication and execution skills.
• Ability to work in a fast-paced hospitality environment. xwzovoh
• Must have the right to work in the UK.