Technical Compliance Coordinator

Role Purpose To support the Technical Team in maintaining high standards of food safety, quality and compliance across the manufacturing site. The role will provide day-to-day technical support to the factory, ensuring compliance with BRCGS, GMP, customer and regulatory requirements, while supporting audits, investigations, supplier management and continual improvement. Technical & Compliance * Support the factory with technical queries, internal audits, traceability exercises and day-to-day compliance issues. * Maintain technical systems, procedures and documentation in line with BRCGS, customer and site requirements. * Develop and update company procedures and specifications where required. * Support GMP, hygiene and procedural audits and work closely with Production and other teams to maintain and improve site standards. * Provide technical cover and support for compliance queries in the absence of the Technical Manager. Non-Conformance & Customer Support * Log, investigate and support the resolution of non-conformances, customer complaints and technical issues. * Liaise with customers regarding technical queries, investigations and relevant product information. * Support the management of sample results, Certificates of Analysis and out-of-specification results, ensuring appropriate escalation. * Assist with customer specifications and technical documentation in accordance with internal procedures. Suppliers, Certification & Site Standards * Manage the site's pest control contractor, monitoring performance and ensuring issues are addressed promptly. * Support raw material supplier management and assist with raw material data and specification requirements. * Maintain and support relevant certifications, including Halal, Kosher and Sedex. * Assist with special technical projects and site improvement initiatives as required. Quality & Laboratory Support * Support routine quality checks and emergency laboratory testing where required. * Maintain accurate technical records and ensure information is communicated effectively to relevant teams. * Work collaboratively across Production, Quality, Customer Service and other functions to resolve issues and maintain compliance. Key Skills & Experience * Previous experience in a technical, quality or compliance role within food manufacturing. * Working knowledge of BRCGS, GMP, M&S and customer food safety standards. * Food Science, Food Technology or a related HND, degree or equivalent qualification. * Strong communication, organisation and documentation skills, with excellent attention to detail. * Ability to manage day-to-day compliance issues with minimal supervision and work effectively in a fast-paced environment. * Competent using Microsoft Office, particularly Word and Excel. * Full UK driving licence and right to work in the UK