Front Office Manager

Old Swan & Minster Mill. logo
Old Swan & Minster Mill.
Screened
Witney
Posted 2 weeks ago
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About the role

Lead the guest experience. Develop your team. Make a difference.

Following a change of ownership, Old Swan & Minster Mill is taking a fresh approach to supporting our people, developing our teams and creating a positive, rewarding place to work.

Set in 65 acres of beautiful Cotswold countryside, Old Swan & Minster Mill brings together two distinctive hotel buildings in the picturesque village of Minster Lovell, just outside Oxford.

We're looking for a Front Office Manager who enjoys leading people, delivering excellent guest service and taking real ownership of hotel operations.

You'll lead our Reception and Night teams, ensuring guests receive a warm welcome, efficient service and a consistently positive experience, whatever time they arrive.

Managed by Michels & Taylor, the hotel offers the opportunity to develop your team, make an impact on service standards and build your career in hotel management.

What you'll do
  • Lead, coach and develop the Reception and Night teams, creating a positive and supportive working environment.

  • Oversee daily Reception operations, including guest arrivals, departures, room allocations, billing and service standards.

  • Take responsibility for the Night team, ensuring overnight operations, guest safety, security and financial procedures are effectively managed.

  • Han...

About this listing

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