Sales Administrator

Sales Administrator Location: Bootle, Liverpool Salary: £28,000 per annum Hours: Monday to Thursday, 8:00am - 4:30pm, Friday 8am - 3:30pm Contract: Initially temporary moving to Permanent Excellent company benefits About the Role We are working with a well-established manufacturing business based in Bootle who are looking to recruit a Customer Service Representative to join their friendly and supportive team. This is a full-time, office-based role offering stable working hours and a competitive salary. The role is a mix of customer interaction via phone and email, supporting customers throughout the entire order lifecycle. Key Responsibilities Handling customer queries via telephone and email in a professional and timely manner Processing customer orders accurately on internal systems Managing order-related queries, including amendments, deliveries and lead times Providing after-sales support and resolving any issues or concerns Liaising with internal departments such as production, logistics and sales to ensure smooth order fulfilment Maintaining accurate and up-to-date customer and order recordsAbout You Confident communicator with strong telephone and email skills Highly organised with strong attention to detail Comfortable working with order management systems and standard office software (full training provided) Customer-focused with a proactive and solutions-driven approachWhat's on Offer Salary of £28,000 per annum 28 days holiday per year (inclusive of bank holidays) Employer‑funded health cash plan Free on‑site parking Early finish every Friday Excellent progression opportunities within the business Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age