IT Helpdesk

Company: Japanese Company

Position: Helpdesk Engineer (Long Term Contract)
Location: Central London
Employment Type: Full-time (35 hours/week), Onsite
Salary: Up to £50,000/year
Start Date: ASAP

Responsibilities:

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Provide IT support to our users in EMEA region.

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Communicate with support vendor until case closure.

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General IT administration and implementation on Windows server environment and MS365 portal.

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IT element configuration including day-to-day service delivery.

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PC, and mobile device management

Requirements:

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Strong knowledge of Windows OS, Microsoft 365, Entra ID, and Intune, Exchange, Share point, and Defender.

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Experience in licence administration and sysem administration

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6+ years of experience as IT support/Infrastructure engineer.

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Basic understanding of IT Security and network/infrastructure.

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Familiar with Japanese culture is a plus.

We regret to inform applicants that only shortlisted candidates will be notified