Food Service Supervisor, Leeds
About the role
32.5 Hours per week
Leeds City College are looking for a Food Service Supervisor to join our catering team and support the Catering Manager in delivering an excellent service. You will play an important role in ensuring high standards of customer service, food quality, health and safety, and smooth day-to-day operations.
You will provide guidance and support to the catering team, help maintain accurate records and administrative processes, and contribute to the successful delivery of catering services and events. The role offers a varied and rewarding working environment, with some evening and weekend work required to meet the needs of the service.
Based at our Leeds Conservatoire Campus, a leading specialist higher education institution based in the heart of Leeds city centre, with a vibrant community focused on music, performing arts and creative disciplines.
*Actual salary for 32.5 hours per week commencing from 23,009 with progression to 23,588 per annum.
ends where required.
What You Will Do- Deliver a consistently excellent customer service across retail catering, hospitality and licensed bar operations, ensuring customer needs are met and expectations are exceeded.
Assist the Catering Manager in delivering a smooth and efficient catering services day to day, events and performances, taking responsibility as the lead on shift when required.
- Supervise, guide and support catering staff, allocating duties, monitoring performance and contributing to induction, training and development.
- Maintain operational standards including food safety, allergen compliance, hygiene, health and safety, stock control, EPOS, cash handling and accurate record keeping.
- Support hospitality events and service improvement initiatives, maintaining attractive retail displays, product availability and positive relationships with students, staff, visitors and external clients while upholding Group policies.
Food Hygiene Certificate and a good understanding of food safety and hygiene standards.
Experience in cateringand hospitality, withthe ability towork effectively ina busy environment.
Able to organiseand support colleagues, communicate clearly andwork well aspart of ateam.
Friendlyand professional approachto customer service, with experience usingtills, handling paymentsand promoting products.
Reliable and adaptable, with the ability to use initiative, solve problems and maintain high standards when working under pressure.
The group offers a range of excellent benefits, including:
Annual leave:
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays
Pension schemes with generous employer contributions:
Teachers Pension Scheme
Local Government Pension Scheme
Peoples Pension Scheme
CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.
Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
- We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.
- We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.
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