Divisional Director of Operations - Medicine & Emergency Care

Job summaryDivisional Director of Operations - Medicine & Emergency CareSandwell and West Birmingham NHS TrustShape the future of urgent, emergency, and medical careThis is an exceptional opportunity to join Sandwell and West Birmingham NHS Trust as our next Divisional Director of Operations for Medicine & Emergency Care.As one of the Trust's most senior operational leaders, you will play a pivotal role in leading one of our largest and most strategically important Divisions at a time of significant opportunity and transformation. Working in partnership with the Clinical Director and Divisional Director of Nursing, you will be responsible for delivering high-quality, safe, and effective services across a diverse portfolio of medicine and emergency care services, ensuring the best possible outcomes and experiences for our patients.This role offers the opportunity to influence services at scale, lead complex operational challenges, and contribute directly to the delivery of our organisational strategy within one of the largest integrated NHS providers in the region.Main duties of the jobThe RoleReporting to the Chief Operating Officer, you will provide visible and inspirational leadership across the Division, with responsibility for:Delivering high-quality, patient-centred services that achieve national, regional, and local performance standards.Leading operational performance, service transformation, and continuous improvement programmes.Ensuring robust financial stewardship and delivery of agreed financial plans.Driving improvements in productivity, patient flow, quality, and patient experience.Developing strong clinical and operational partnerships across the Trust and wider health and care system.Leading and developing high-performing multidisciplinary teams through a culture of inclusion, innovation, and accountability.Contributing to corporate leadership and the achievement of Trust-wide objectives.About usWhy Join Us?At Sandwell and West Birmingham NHS Trust, we are proud of our people, our communities, and our ambition. Following the opening of the new Midland Metropolitan University Hospital and our ongoing programme of service transformation, there has never been a more exciting time to join us.This is a unique opportunity to make a lasting impact on services that care for thousands of patients every day, while helping shape the future of healthcare delivery across our organisation and wider system.DetailsDate posted18 September 2026Pay schemeAgenda for changeBandBand 9Salary
Depending on experience
ContractPermanentWorking pattern

Full-time,

Flexible working

Reference number381-CO- Job locationsSWB NHS TrustLyndonWest BromwichB71 4HJUnited KingdomJob descriptionJob responsibilitiesAbout YouWe are looking for an experienced, credible, and ambitious NHS leader with:Significant senior operational management experience within a complex acute healthcare environment.A proven track record of delivering operational performance, transformation, and financial improvement.Extensive experience of working in partnership with senior clinicians and professional leaders.Strong strategic, analytical, and problem-solving skills.Excellent stakeholder engagement and influencing abilities.The resilience and leadership presence to operate successfully within a fast-paced and demanding environment.A commitment to compassionate leadership, equality, diversity, and inclusion.You will be educated to degree level or equivalent and demonstrate evidence of significant leadership and management development commensurate with a senior executive role.If you are an experienced operational leader with a passion for delivering outstanding patient care and leading transformational change, we would welcome your application.Please see attached Job Description and Person Specification for details on the main duties and responsibilities
Job description
Job responsibilitiesAbout YouWe are looking for an experienced, credible, and ambitious NHS leader with:Significant senior operational management experience within a complex acute healthcare environment.A proven track record of delivering operational performance, transformation, and financial improvement.Extensive experience of working in partnership with senior clinicians and professional leaders.Strong strategic, analytical, and problem-solving skills.Excellent stakeholder engagement and influencing abilities.The resilience and leadership presence to operate successfully within a fast-paced and demanding environment.A commitment to compassionate leadership, equality, diversity, and inclusion.You will be educated to degree level or equivalent and demonstrate evidence of significant leadership and management development commensurate with a senior executive role.If you are an experienced operational leader with a passion for delivering outstanding patient care and leading transformational change, we would welcome your application.Please see attached Job Description and Person Specification for details on the main duties and responsibilitiesPerson Specification
Experience
EssentialSignificant recent experience of Divisional management at a senior level in the NHS with, responsibility for operational matters, including clinical quality staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements.DesirableA relevant clinical background
Qualifications
EssentialEducated to degree level or equivalent.Management qualification, MBA or equivalent.DesirableECDL or equivalent Microsoft Office training/ expertise
Person Specification

Experience
EssentialSignificant recent experience of Divisional management at a senior level in the NHS with, responsibility for operational matters, including clinical quality staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements.DesirableA relevant clinical background
Qualifications
EssentialEducated to degree level or equivalent.Management qualification, MBA or equivalent.DesirableECDL or equivalent Microsoft Office training/ expertiseDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameSandwell and West Birmingham NHS TrustAddressSWB NHS TrustLyndonWest BromwichB71 4HJUnited KingdomEmployer's websiteEmployer detailsEmployer nameSandwell and West Birmingham NHS TrustAddressSWB NHS TrustLyndonWest BromwichB71 4HJUnited KingdomEmployer's website