About the role
Description
To deliver a seamless, friendly and efficient arrival experience for guests, ensuring all check in procedures are completed accurately while creating a positive first impression of the resort.
General Duties & Key Accountabilities
Guest Arrival Experience
- Welcome guests warmly on arrival
- Complete check in procedures efficiently
- Issue keys and wristbands
- Explain facilities and schedules
Teamwork & Support
- Work collaboratively with all resort teams to provide a brilliant guest experience
Experience & Qualification Requirements
- Excellent customer service skills
- Reliable, punctual and self-motivated.
- Team player with good communication skills.
About Butlin's
Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture.
As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
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