Quality Assurance Manager

Quality Assurance Manager - Construction, Refurbishment & Building Safety Projects – South East London Our client, a leading national construction and refurbishment contractor, is seeking an experienced Quality Assurance Manager to drive quality standards across a portfolio of residential, social housing, recladding, Building Safety Fund remediation, and planned maintenance projects. This is a strategic role focused on quality planning, governance, compliance, auditing, and continuous improvement throughout the full project lifecycle. Key Responsibilities * Lead and maintain the company's Quality Management System (QMS). * Ensure Project Quality Plans (PQP) and Inspection & Test Plans (ITP) are established before project commencement. * Embed quality requirements and hold points throughout all project stages. * Drive compliance with internal procedures, client requirements, and industry standards. * Deliver a structured programme of quality audits and assurance reviews. * Monitor quality trends, identify risks, and implement corrective actions. * Manage non-conformances, defects, and close-out processes. * Produce regular quality performance reports for senior management. * Manage and maintain digital quality management systems. * Support project teams with quality processes, systems, and documentation. * Deliver training and guidance to operational teams and supply chain partners. * Promote a culture of right-first-time delivery and continuous improvement. * Work closely with operational and SHEQ teams to achieve compliance objectives. * Engage effectively with clients, consultants, subcontractors, and regulatory bodies. * Support inspections, audits, and project handovers. The Ideal Candidate * Proven experience in a Quality Assurance, Quality Management, or Technical Compliance role within construction or property services. * Strong knowledge of UK construction standards, Building Regulations, and quality management practices. * Experience developing and managing PQPs and ITPs. * Ability to interpret technical drawings, specifications, and contractual requirements. * Strong auditing, reporting, and governance capabilities. * Main contractor experience and proficiency with digital quality systems desirable. * Professional, organised, and detail oriented. * Confident communicator with the ability to influence and challenge constructively. * Proactive, solutions-focused, and committed to continuous improvement. * Able to build strong relationships across site teams and senior leadership