Customer Service Coordinator

SourceCo Recruitment are currently recruiting for an experienced Customer Service Coordinator for a well-known client based in Droitwich. This is a fantastic opportunity for someone with strong customer service and administration experience who enjoys working in a fast-paced environment. This role is a 6-month maternity cover contract with a possibility of extension. Salary: * £12.75 per hour Working hours (will vary during training): * Monday – Thursday 08:00 – 17:15 * Friday 08:00 – 13:00 Your duties: * Processing customer orders and schedules * Updating and maintaining the ERP system * Handling customer enquiries via phone and email * Supporting orderbook management and contract reviews * General administration and office support The ideal candidate will have the following: * Strong customer service and communication skills * Good Microsoft Excel and Word knowledge * Excellent organisation and attention to detail * Ability to manage multiple tasks and priorities * Previous office or administration experience If you would like to be considered for this role, click apply now and a consultant will be in touch