Head of Service Centre (Field Service)

Head of Service Centre (Field Service)
Location: Leeds
Contract: Full-Time, Permanent

An exciting opportunity has arisen for an experienced Head of Service Centre (Field Service) to lead and transform the service operations of a growing, ambitious business operating within the industrial equipment and packaging machinery sector.
Reporting directly to the COO, this is a senior leadership role with full responsibility for the performance, profitability and strategic development of the Service Division. The successful individual will lead a nationwide team of field service engineers and coordinators, driving operational excellence, recurring revenue growth and improved commercial performance.
With an ambitious acquisition and growth strategy, the business is looking for a commercially focused leader who can build a scalable, high-performing service operation.

Key Responsibilities
- Take full ownership of the Service Division P&L, driving revenue growth, profitability and EBITDA performance.
- Lead and develop nationwide field engineering and service coordination teams, improving productivity, utilisation and service delivery.
- Develop recurring revenue streams through preventative maintenance programmes, long-term service contracts and premium support offerings.
- Implement operational improvements, performance KPI...