Attendance Support Officer – Education Social Work – #OR107503

Wrexham County Borough Council is seeking an Attendance Support Officer to join the Education and Early Intervention Department’s Education Social Work team, based across schools and the Learning Centre at Whitegate, Wrexham (LL11 1AR). Rate: £14.82–£19.22 per hour, starting 1 September 2026.

This is a community-facing role at the heart of improving school attendance across the county borough. You will work directly with pupils and their families to remove barriers to education, completing home visits, running Attendance Improvement Plans (AIPs), and making referrals to partner agencies. You will conduct attendance audits in schools, advise senior management teams on findings, and contribute to multiagency meetings including TAC, pastoral support plan, and reintegration meetings.

Key Responsibilities

• Daily home visits.
• Safeguarding awareness and referral to Children’s Services as required.
• Liaising with third-sector providers.
• Supporting the Youth Justice Prevention team where appropriate.
• Managing detailed case records and producing data and reports for Estyn inspection purposes.

Qualifications

• At least five GCSEs at grade C or above and ideally a Level 4 qualification in a relevant discipline (youth and community work, health and social care, or equivalent).
• Experience working with vulnerable young people in educational settings.
• Knowledge of attendance legislation.
• Competency in ICT and data management.
• Ability to travel independently across the county borough.
• Welsh language skills are desirable.

If you have experience supporting hard-to-reach families and improving school attendance outcomes, please get in touch.

Benefits

• Excellent, competitive pay rates – paid weekly.
• Supportive management team with approachable, experienced leaders.
• A desirable location with great transport links.
• A stable, well-resourced, and encouraging working environment.
• Free ongoing CPD and training opportunities to enhance your skills.
• Competitive rates of pay with prompt, reliable payments through our in-house payroll.
• Enhanced DBS processing included.
• Dedicated, friendly consultant offering tailored support.
• Access to a wide range of opportunities in your chosen location.