Customer Support & Data Integrity Analyst
About the role
LexisNexis Risk Solutions in Cardiff is looking for a Consumer Support Analyst. You will be the first point of contact for consumers, ensuring effective issue resolution and support. Key responsibilities include managing cases within specified SLAs and responding to consumer rights requests.
The ideal candidate should possess strong customer service skills, attention to detail, and a basic understanding of GDPR. This role offers the chance to work in a dynamic environment that values well-being and inclusivity.
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