Quality Control/Assurance Technicians

Job Responsibilities: # Understand and stay current with local food safety laws, regulations, and industry standards (e.g. FDA, USDA, local health codes); conduct in-store or remote food safety audits based on internal brand standards. # Analyze audit results to monitor hygiene and food safety practices across chain stores, and identify trends and areas for improvement. # Supervise and evaluate third-party audit service providers to ensure the quality, consistency, and risk identification accuracy of their reports. # Provide food safety calibration, training, and guidance to third-party auditors or designated stores to improve awareness and implementation of food safety protocols. # Ensure standardization and consistency of audit practices and reporting across the region through regular alignment and calibration. # Investigate and follow up on special or abnormal quality incidents, and provide insights for root cause analysis and resolution. # Maintain close communication with the regional operations team to support the handling of audit appeals, abnormal reports, and any food safety concerns. Qualifications: # Basic knowledge of food safety practices and regulations; strong skills in communication, coordination, data analysis, and fast learning. # High level of integrity, strong sense of responsibility, and self-motivation; detail-oriented and proactive. # Prior experience or internship in the food industry, including food service, food manufacturing, or related areas is a plus. # Educational background in food science, public health, microbiology, or related fields is preferred. # Relevant food safety training or certifications (e.g. ServSafe, HACCP, PCQI) are preferred.