Full Time Customer Service Advisor/administrator

Belfast, Antrim Are you ready to take your career to the next level with one of the UK's most prestigious financial institutions? Lloyds Banking Group is looking for a hardworking, motivated, and caring individual to join their dynamic contact centre team. If you have a passion for customer service and want to make a real difference, this is the opportunity for you! Role: Customer Advisor Division: Customer Service Ops (CSO) New Business Location: Office Based 5 days per week, for initial 6 months. Then 3 days a week from home. 24 Cromac Place, Belfast BT7 2JB Pay rate: £12.92 per hour Contract: Temporary Hours: Full time, 35 hours per week Shift Pattern: Monday - Friday, 8am-6pm (Rotational shifts: 8am-4pm, 9am-5pm, 9.30am-5.30pm, 10am-6pm) Training: Full-time for 6-8 weeks About the Role: As a Customer Advisor in our Homes Operations Mortgages New Business Team, you'll play a crucial role in helping our customers achieve their dream of owning a home. You'll provide top-notch service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products, ensuring a smooth and efficient customer journey. Liaise with a diverse range of customers on products, brands, propositions, and systems. Relationship Building: Foster strong relationships with brokers. Deliver a positive experience through phone, email, or letter. Financial Calculations: Support Requests: Assist with affordability requests. Identify and suggest ideas to enhance the customer and colleague experience What We're Looking For: Adaptability: Ready to tackle new challenges. Communication: Strong customer service skills and excellent verbal communication. Free Parking: Onsite parking available. Flexible Benefits: Discounts on shopping, attraction tickets, and travel. Support and Training: First-class support and training for all colleagues. Career Growth: Opportunities for advancement within the company. Well-being Support: Access to dedicated apps and an Employee Assistance Programme. Holiday Allowance: Generous holiday allowance. Weekly Pay: Get paid to make a difference? Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people Job InfoJob Title:Customer Service AdvisorCompany:CV-LibraryLocation:Belfast, AntrimSalary:£12.92 Per hourPosted:Closes:Mar 14th 2025Sector:Customer ServicesContract:TemporaryHours:Full Time