Senior 1st line Service Desk Analyst

Senior 1st Line Support / Senior Service Desk Analyst/ Team Lead– Based in Wakefield area- Mon – Fri needed to provide end user support. As Senior Service Desk Analyst you will be that technical go to person for the team and help with monitoring calls, troubleshooting and being technical escalation point. As Senior 1st Line Support / Senior Service Desk Analyst/Team Leader you should have some of the following skills:  Microsoft Windows 10/11, Microsoft Office 365, Active Directory. Successful Senior 1st Line Support / Senior Service Desk Analyst/Team Lead needs to have excellent communication skills, strong and logical troubleshooting / diagnostic’s ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself. Any Senior 1st Line Support / Senior Service Desk Analyst /Team Lead who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage.  Apply now we are waiting to invest in your career