Banking Customer Support Advisor (Portadown )

Honeycomb is delighted to partner with a well-known bank to recruit a Customer Support Advisor, based in Portadown. This is a great entry-level route into a respected financial institution, offered on a full-time, temporary and ongoing basis.

You'll also benefit from a structured training programme. Following completion of training, hybrid working will be available.

As a Customer Support Advisor, you will play an important part in day-to-day operations by delivering high-quality customer support for one of Northern Ireland's leading banks.

Key responsibilities include:

• Handling customer enquiries through phone, email and other channels in a timely, professional manner.
• Entering, updating and processing information accurately across internal systems.
• Keeping records current, complete and well organised.
• Providing general administrative support, including document preparation and basic system upkeep.

The Person
If you enjoy helping customers and want a role where you can build your skills in a supportive team, this position offers a strong next step in your career.

Essential:

• Excellent communication and interpersonal skills.
• Strong IT ability and confidence in learning and using bespoke systems.
• Previous experience in a customer service or administrative position.
• A high level of accuracy with strong attention to detail.
• A proactive, positive approach and a desire to learn and develop.

Desirable:

• Experience within banking or wider financial services would be advantageous.

How to Apply

For a confidential discussion about the role, please submit your most recent CV via the link provided, or reach out to Cora Montgomery using the contact details supplied.

If you have a disability and need support at any stage of the recruitment process, please contact us directly so we can discuss your requirements. Honeycomb is an equal opportunities employer and welcomes applications from all backgrounds.

Please note: due to current market conditions, we're only able to contact applicants who meet the stated requirements. We are experiencing a very high volume of applications and may not be able to call everyone individually. Thank you for your understanding.