Membership Administrator

Membership Administrator 📍 Remote 💰 £14.80ph 📅 Temporary Contract: 3-4 Weeks Initially (Potential Extension) ⏰ 7-Hour Working Day | Core Hours 10am-4pm 🚀 Start Date: Monday 24th August We're looking for a Membership Administrator to provide vital support to a busy membership team during a period of absence. This is a fantastic opportunity to join an organisation making a real difference within the charity and not-for-profit sector. What You'll Be Doing Providing first-line support to members via shared inboxes Responding to enquiries professionally and efficiently Triaging communications and directing requests appropriately Maintaining accurate membership records within the CRM system (full training provided) Supporting member onboarding and managing user access to member-facing platforms Identifying and escalating system or account issues where required Carrying out data cleansing and record maintenance activities Assisting with research and administrative projects to support membership services What We're Looking For Previous administration or customer service experience Excellent communication and interpersonal skills Strong attention to detail and accuracy Good Microsoft Office and Excel skills Highly organised and confident working with data Experience working within a charity, membership body, or not-for-profit organisation (desirable) Awareness or understanding of the voluntary sector (desirable) Someone who enjoys collaborating within a remote team Is proactive, trustworthy and approachable Shares a commitment to the organisation's values Can be flexible when additional support is needed What's On Offer? ✨ Fully remote working ✨ Immediate start opportunity ✨ Full training provided ✨ The chance to support a respected membership organisation ✨ Potential contract extension beyond the initial 3-4 weeks Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website