EMEA Payroll Administrator

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizations maximize their Workday investment and operate it with confidence. Payroll, benefits, and finance solutions — all in one place. Position Summary/ObjectiveThe Payroll Administrator's primary responsibilities will be providing payroll administrative support to the customers of OSV’s Payroll Services function. The Payroll Administrator must be adaptable to a fast-paced environment and emphasize personal initiative. This role requires a skilled payroll professional with an interest in interfacing with clients to provide a “best-in-class” payroll experience.Essential Functions/Duties/ResponsibilitiesProvides outstanding payroll services supportAssists the Payroll Specialists with processing client payrolls using WorkdayInputting of payroll data to Workday including the input of data onto customer EIBs for payroll processingPerform payroll administrative duties including data entry and distribution of payslips, P45 & P11D forms.    Assists with the monitoring of tickets ensuring Service Level Agreements are maintained or exceeded for clientsUpdates payroll records as appropriateEnsures all relevant documents are filed/stored appropriately in accordance with internal policy or external regulationOther related Customer-specific administration tasksResponsible for administering the court order system and processes including setting up new customers, distributing the daily files, sending confirmation communication, and off-boarding customers.Manage the ticketing system queue, distributing tickets to the appropriate team member and escalating those requiring it to management. Ensure that all tickets meet One Source Virtual’s SLAs.Generate reports required for customer presentations, metrics tracking, and internal processing use. Interact with various departments within and outside the company to answer questions and resolve issues.Work on special projects as needed.Supervisory ResponsibilityThis role does not have supervisory responsibilitiesQualifications and ExperienceGeneral knowledge of payroll functions and processing, including bookkeeping, payroll tax, and fringe benefits preferredPreferred SkillsDetail-oriented with strong analytical skillsAble to work independently in a team environmentAble to follow written and verbal instructionStrong communication skills with an emphasis on outstanding customer serviceProficient in MS Word & ExcelCustomer service drivenAbility to meet deadlinesSuperior organizational skillsAbility to communicate effectively, both verbally and in written formAbility to analyze and interpret informationProficient use of PC spreadsheet applicationsDue to the nature of our business, the customer undertakings we provide, and the sensitive data we manage, we operate detailed background checks for all successful candidates which include a credit reference and basic criminal record check amongst educational and employment checks. Employment decisions will take account of all relevant information, including the background check outcome, in relation to each individual role. You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.SummaryLocation: UK-NIR-DerryType: Full time