Relationship Manager (m/f/d)

Position: Relationship Manager (m/f/d)(internal Business Title: Partner Success Manager) Location: Frankfurt, hybrid or London, hybrid Languages: German and English required About our TeamAt LexisNexis Risk Solutions, we partner with organisations to solve some of the world’s most complex risk challenges. Our team works at the forefront of fraud prevention, identity verification, and financial crime compliance, delivering solutions that help customers grow, improve efficiency, and enhance customer experiences.You’ll be joining a high-performing, collaborative sales team that’s focused on delivering value through strong partnerships and long-term customer success.About the RoleWe’re looking for a Relationship Manager (m/f/d)to support and grow our partner channel, which represents a significant portion of our overall business.This is a relationship-focused role where you will manage a portfolio of strategic partners, ensure successful adoption of our solutions, drive retention and growth. You’ll work closely with Partner Business Development Managers to support both existing relationships and new opportunities.This is an excellent opportunity for a motivated, early-career professional looking to build a long-term career in account management within a global organisation.Responsibilities:Build and maintain strong, trusted relationships with partnersDrive partner success through adoption, engagement, and retention strategiesCoordinate and facilitate Quarterly Business Reviews (QBRs) with key partnersSupport onboarding, training, and ongoing partner enablementIdentify opportunities for upselling and cross-selling (in partnership with BDMs)Act as a central point of coordination between partners and internal teamsPrepare presentations, reports, and partner engagement materialsManage day-to-day partner requests, including onboarding and administrative processesCollaborate with sales, product, and operations teams to ensure seamless partner experienceOccasional travelRequirements:Proven experience in account management, customer success, or partner management (approx. 2–4 years)Strong ability to build and maintain lasting client relationshipsExcellent communication and stakeholder management skillsComfortable balancing client-facing activity with administrative responsibilitiesAbility to work independently and manage multiple prioritiesStrong problem-solving mindset with a proactive approachExperience in SaaS, technology, or risk-related industries is highly regardedExposure to partner or channel ecosystems is advantageousFamiliarity with CRM tools (e.g. Salesforce) preferredWork in a way that works for youWe promote flexibility and a healthy work-life balance. This role is for our office in Frankfurt with a hybrid working model (typically 2 days in the office), alongside opportunities to engage with partners both virtually and face-to-face.Working for youWe know that your wellbeing and career growth are key to long-term success. We offer:Competitive salary and incentive structureClear career development pathways across sales and account managementAccess to learning and development resourcesGlobal benefits and wellbeing initiativesAbout the BusinessLexisNexis Risk Solutions is the essential partner in the assessment of risk. We provide customers with insights and technologies that drive growth, improve operational efficiencies, and enhance customer experiences.Our solutions span fraud and identity management, financial crime compliance, and payments, helping organisations navigate risk with confidence in an increasingly complex world. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.Please read our Candidate Privacy Policy.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:EEO Know Your Rights.SummaryLocation: Germany - Frankfurt (Baseler Platz); UK - London (London Wall)Type: Full time