Environmental Health Officer (L3Z2) - Facilities & Environment

1 day in office plus inspections in the borough, remaining time is working from home Job description ENVIRONMENTAL HEALTH OFFICER JOB PURPOSE Manage a caseload of reactive/disrepair cases MAIN DUTIES AND RESPONSIBILITIES * Efficiently and proactively manage a case load of complex cases, this will include service of notices and robust enforcement decisions. * Attend tribunal when notices are appealed * Respond to service requests concerning environmental health housing, following service policy and procedures to achieve an appropriate outcome. * Investigation of service requests and use of appropriate enforcement action in line with the departmental enforcement policy and other relevant guidance. * Prepare appropriate specifications, reports, notices, schedules and other related documentation and serve CPN's for failure to comply with notices where appropriate. * Ensure appropriate and timely responses to all correspondence, complaints and enquiries from the service users, stakeholders, senior officers within agreed timescales and in line with Camden's Customer Care Standards. * Knowledge of Flare/Civica app is an advantage WORK CONTEXT * Although office-based, the role will involve lone working in a diverse range of environments,which can be potentially hazardous or sensitive in nature. * A thorough understanding & adherence of the Council's Health & Safety Policy & guidance is imperative. You will know how to handle a wide range of situations and be prepared to receive advice and training to enhance your skills. ESSENTIAL QUALIFICATIONS/REQUIREMENTS * BSc or Diploma in Environmental Health and be eligible for EHORB registration as an EHO. * At least 2 years of experience working within Environmental Health Housing * Have a detailed knowledge / understanding of the legislative framework relevant to the team and its application to casework. * Must have extensive experience in making robust enforcement decisions and taking enforcement action under part 1 of the Housing Act 2004 * Must have experience and confidence to deal with challenging landlords and tenants