Quality Manager

Wiltech Acoustics — now proudly part of Rehlko (formerly Kohler Energy) — is entering an exciting phase of growth and investment. Now integrated into Rehlko’s global energy-resilience group, Wiltech continues to build on its reputation as a leading UK specialist in acoustic canopies, generator enclosures, and industrial noise-control engineering. Based in Loughborough, our manufacturing facility handles everything in-house — from raw material processing to welding, fabrication, painting, and full assembly of bespoke acoustic units. Joining Wiltech now means becoming part of a strengthened, well-funded and expanding organisation, with new opportunities created through the Rehlko transition. Quality Manager Operating within a demanding metallurgical manufacturing environment, you will be responsible for driving site quality performance. You will lead the Quality Management System, ensure product and process compliance, and actively contribute to a culture of operational excellence. As a hands-on leader, you will ensure that quality is embedded across all functions, from shopfloor operations to support teams. Responsibilities: Quality Performance Management · Define, monitor, and improve quality KPIs (scrap rate, non-conformities, cost of poor quality, customer complaints). · Implement robust action plans to achieve and exceed quality targets. Quality Management System · Deploy and maintain the Quality Management System in line with applicable standards (ISO 9001). · Ensure compliance with regulatory and metallurgical product requirements. · Lead internal and external audits. Quality Culture & Continuous Improvement · Promote a strong quality culture across production and support teams. · Train and coach employees on quality tools (5M, FMEA, 8D, etc.). Root Cause Analysis · Lead root cause analysis (RCA) to address internal and external non-conformities. · Ensure implementation of effective and sustainable corrective actions. Customer & Supplier Quality · Manage customer complaints and ensure high levels of customer satisfaction. · Drive supplier quality performance in collaboration with procurement (assessments, audits, improvement plans). Cross-functional Collaboration · Work closely with production, engineering, and supply chain teams. · Act as the quality reference across all internal and external stakeholders. Reporting & Governance · Develop and maintain quality dashboards and performance reports. · Provide clear visibility of quality performance to senior management. Profile: Experience · Minimum 5 years’ experience in industrial quality, ideally within metallurgy or metal processing (machining, casting, fabrication, etc.). · Strong exposure to manufacturing environments. Skills · Solid knowledge of quality tools and problem-solving methodologies. · Good understanding of industrial quality standards and regulations. · Project management and change management capabilities. Leadership · Ability to influence and engage teams on the shopfloor. · Strong analytical mindset and results-driven approach. Personal Attributes · Hands-on, pragmatic, and structured. · Strong collaboration and communication skills. · Customer-focused with high operational rigor. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or requirements. For further assistance please speak to Recruitment