Administration Support Officer

Location: Welwyn Garden City (Hybrid working available after training) Rate: £17.85 - £19.42 per hour (PAYE) Hours: Full-time - 37 hours per week Contract: Temporary - 12 weeks The Opportunity We are recruiting for a Senior Regulatory Support Officer to join a busy Regulatory Services team, providing high-level administrative, technical and operational support across a range of regulatory functions, including environmental health, private landlord licensing and compliance. Key Responsibilities Provide high-level administrative and technical support across Regulatory Services Act as a point of contact for complex enquiries from the public, businesses and partner agencies Maintain accurate records, databases and case management systems Assist with complaint handling, case progression and regulatory processes Produce reports, statistical returns and data analysis Support financial processes including invoicing, purchase orders and budget tracking Ensure compliance with legislation, guidance and codes of practice Support team workload management and meet service deadlinesAbout You Knowledge of regulatory services regulations (i.e. environmental health, private landlord licencing, etc.) guidance and codes of practice Excellent IT skills including Microsoft Office Ability to work under pressure and manage conflicting priorities Experience handling confidential and sensitive information securely Knowledge of financial processes including invoicing, purchase orders and budget tracking Strong communication and organisational skills