Field Technical Engineer

Job ID:

Company: Abbott Laboratories

Location: Solihull, State Not Indicated, United Kingdom

Employment type: full time

Category: Customer & Technical Support

Industry: Healthcare

Posted:

The Opportunity

Abbott is seeking a Field Technical Engineer to provide expert clinical and technical support for Electrophysiology (EP) technologies across the UK. The role works closely with physicians, nurses, allied healthcare professionals, and commercial teams to ensure successful adoption and utilization of Abbott EP products and therapies.

Key Responsibilities

• Provide technical and clinical support for Electrophysiology procedures across assigned territories.
• Deliver product training and education to healthcare professionals on Abbott EP technologies and applications.
• Maintain expert knowledge of current and emerging Electrophysiology therapies, technologies, and market developments.
• Support the sales organization by providing technical expertise during customer engagements and account development activities.
• Assist with product development programs and post-market clinical activities when required.
• Monitor and report product incidents and adverse events in accordance with Abbott quality standards and regulatory requirements.
• Analyze competitive technologies and provide feedback to support business and marketing initiatives.
• Represent Abbott at conferences, exhibitions, and educational events.
• Ensure compliance with all quality, regulatory, clinical, and ethical requirements.

Required Qualifications

• Bachelor's degree in Engineering, Life Sciences, Biomedical Engineering, or a related discipline.
• Experience within the medical device industry, preferably in Electrophysiology, Cardiac Rhythm Management, or related clinical specialties.
• Strong understanding of cardiac anatomy and physiology, particularly electrophysiology.
• Familiarity with catheterization laboratory and operating room environments.
• Experience using programmable medical devices and software-based medical systems.
• Strong presentation, communication, training, and interpersonal skills.
• Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
• Willingness to travel extensively (approximately 70%).

Preferred Qualifications

• Clinical experience in Electrophysiology or Cardiac Rhythm Management.
• Knowledge of hospital purchasing and capital equipment approval processes.
• Experience supporting clinical studies and research initiatives.

Key Competencies

• Customer focus
• Technical expertise
• Training and education delivery
• Cross-functional collaboration
• Problem solving
• Communication and influencing skills
• Ethical decision making
• Quality and compliance focus
• Self-management and continuous learning