Store Manager - Pewsey

Retail Store Manager Pewsey

Are you a passionate retail professional ready to lead a team and make a real difference in your community? Join Prospect Hospice as a Retail Store Manager at our Pewsey store and help raise vital funds that support people affected by life-limiting illnesses across Swindon and northeast Wiltshire.

Since 1980, weve been at the heart of our community, delivering expert, compassionate end-of-life care. Our stores are more than just retail outletstheyre hubs of community spirit and fundraising success. With 18 locations and a brilliant team of staff and volunteers, were proud to support people when they need us most.

Hours: 30 hours per week (5 days in 7 to include some Sundays and Bank Holidays)

What is the role?

As retail store manager, youll take the lead in:

• Maximising sales and footfall through outstanding visual merchandising and customer experience
• Recruiting, training, and managing volunteers and an Assistant Store Manager
• Driving Gift Aid donations and meeting income targets
• Managing stock, cash handling and compliance with health, safety, and trading standards
• Being a community ambassador for Prospect Hospice and a role model for our values

You will work collaboratively and engage with the community to build a team of volunteers, attract desirable donations and make the store a destination.

What we are looking for

Proven experience in retail management, ideally in the charity or voluntary sector

A strong leader with a positive, people-focused approach

Sales driven with excellent customer service and creative visual merchandising skills

Experience in volunteer supervision, stock control, and customer service

Confident managing targets, cash handling, and store security

Flexible, organised, and committed to making everyday count

Hold a full driving licence and be flexible to cover other stores in our catchment area when needed.

This is an active role involving regular lifting and moving of stock and extended periods on your feet. Manual handling training will be provided. We welcome applications from all candidates and will consider reasonable adjustments where possible; however, the essential duties require the ability to carry out ongoing physical activity.

In return, you will be joining a great team working in a supportive environment for one of Swindons best loved charities. If you love retail but want something more meaningful have a look at the apply now to be part of something truly special!

For more information please contact Rachael Daniel, Area Manager on 07779 299734.

We offer a great range of benefits, including:

• 27 days holiday plus bank holidays (rising with length of service)
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms and service providers including Blue Light Discount Card
• Employee Assistance Programme and wellbeing team
• Supportive induction, training and development
• A values led, inclusive working environment

Please submit your CV via our web site.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We will review applications as they come in so we may close the vacancy before the closing date. Candidates are advised to apply early.

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