IT Support Engineer

Role: IT Support EngineerLocation: Bromsgrove (Hybrid Working) Salary: £30,000 + Paid CertificationsAre you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment?

This is a fantastic opportunity to join a friendly MSP-style team where you'll work with a wide range of technologies, gain hands-on experience, and receive fully funded certifications to help you progress in your career.

The Role

You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as:

• Windows 10/11 & Windows Server
• Microsoft 365 (Teams, Exchange, SharePoint)
• Networking (DNS, DHCP, firewalls, switches, VPNs)
• VMware & Virtualisation
• Azure cloud services
• Hardware troubleshooting & device configuration
• General IT support, ticket management, and customer communication

This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment.

What You'll Be Doing

• Resolving user issues across desktops, servers, cloud and network environments
• Supporting the second and third line engineers in technical issues and projects when required
• Monitoring syst...